Refund policy

We do not offer returns of a products or gift cards. 

If your return is accepted, we’ll send you a return
You can always contact us for any return question at cozy_chaos@yahoo.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

Refunds will be based on a case by case basis. Not liking a products “scent” is not a valid reason for refund, please contact us at cozy_chaos@yahoo.com.